1. Digital Deliverables

• Services & Documents: All brand strategy frameworks, design files, and GTM documents are delivered digitally via email, secure links, or client dashboards.

• Delivery Time: Timelines are communicated in project agreements. Standard digital deliverables are shared within the agreed project schedule.

• No Shipping Fees: Since deliverables are digital, no shipping charges apply.

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2. Digital Products (Templates, Guides, Courses)

• Instant Delivery: Once your payment is confirmed, digital products (e.g., templates, playbooks, PDF guides, or online workshops) are made available for download or access.

• Access Issues: If you face issues accessing your digital product, please contact us at aditya@versatile.life within 48 hours.

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3. Physical Products (if applicable)

If we provide physical items (merchandise, printed kits, or packaged deliverables):

• Processing Time: Orders are processed within 3–5 business days.

• Shipping Methods: We use standard courier services. Delivery timelines may vary depending on your location.

• Domestic Shipping (India): Usually takes 5–7 business days.

• International Shipping: Delivery can take 10–21 business days depending on region and customs.

• Shipping Charges: Calculated at checkout or informed in advance.

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4. Delays & Tracking

• For physical shipments, a tracking number will be shared once the package is dispatched.

• Delays due to customs, courier issues, or force majeure events are beyond our control. We will, however, support in tracking and resolving such cases.

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5. Contact Us

For any shipping-related questions or assistance, please reach us at:

📧 aditya@verseatile.live

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